Delivery & Returns

FREE NEXT DAY UK DELIVERY £75+

UK DELIVERY

£4.97 - Royal Mail Tracked
(2-5 working days)
£6.95 - DPD Next Working Day
(1 working day)
£9.99 - DPD Saturday Delivery
(before 2pm Friday)

IRELAND DELIVERY

£9.50 - DPD Delivery

(2 working days)

WORLDWIDE DELIVERY

£11.95 - Royal Mail Tracked
(Europe 4-6 working days)
(Worldwide 5-7 working days)

Delivery & Handling

Please note: Free delivery is automatically applied to UK orders over £75 using DPD Next Working Day Mainland Delivery. Must be ordered before 2pm. 

If ordered on a Friday before 2pm you will not receive your items until Monday unless you upgrade to Saturday Delivery via DPD.

**All orders placed after 2pm will be dispatched the next working day, Saturdays, Sundays and bank holidays are not working days*

**Please note: Ireland, Scotland, Highlands and Islands are excluded from our next day delivery service and will be sent on a 2-5 working day delivery** 

No deliveries over bank holidays.

BREXIT: Due to the recent changes, please be advised orders going to Ireland may have customs chargers upon entry which is out of our control. 

Customs charges/ fees may be payable on items/ goods entering the destination country, including the EU from the UK.

The goods will be held by customs at entry into your country, pending the payment of excise duties.

Custom duty is calculated as a percentage of the customers value of goods.

We have no control over these charges and there is no refundable amount available through Forever Original.

  
Our Returns Policy

Don't panic guys, we offer a hassle free 14 day return/exchange policy. This is in effect from the date your purchase was delivered by our courier, not your purchase date.

We need to be notified within this window if you have any issues with your products or require an exchange or refund.
All parcels are dispatched with a returns/exchange slip included inside. If you wish to request a refund or exchange, please fill this out accordingly.
Please then include this slip inside your parcel upon return so that we can process your refund or exchange efficiently as possible.

Please note, we do not cover return postage costs.

Refunds & Exchanges are usually dealt with within 48 hours upon receipt.
Please note that original postage charges will not be refunded. The items must be unworn, with tags attached and be returned within its retail packaging.

Failure to abide by this then we reserve the right to decline the refund or exchange. When these cases occur we will offer to return your goods to yourselves and we will cover any postage costs to get them back to you.

Return Address

Forever Original
85 Cathays Terrace
Cardiff
CF24 4HT
United Kingdom

How Can I Pay?

Customers can choose whether to pay via debit or credit card at the checkout or by one of the most secure & safe ways to buy online we also accept payments by PayPal and ApplePay.
 

Out Of Stock Items

Missed out on your favourite item? Don't worry! Drop us an email and we can let you know if and when its going to be restocked.  
 
Have a question? Email us at info@foreverfaithless.co.uk or look on our Contact Us page.
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